LEGAL

Privacy Policy.

How Fattahlabs Ltd. collects, uses, and protects your personal information when you visit fattahlabs.com and use our products and services.

// LAST UPDATED · 11 May 2026COMPLIANT UNDER NDPA 2023 · NDPR 2019
01

Introduction

Fattahlabs Ltd. (“Fattahlabs,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fattahlabs.com and use our products and services.

02

Information we collect

We may collect information about you in a variety of ways:

Personal data. When you register for our services, subscribe to our newsletter, or contact us, we may collect personally identifiable information such as your name, email address, phone number, and company name.

Usage data. We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.

Cookies and tracking technologies. We use cookies and similar tracking technologies to track activity on our website and hold certain information.

03

How we use your information

We may use the information we collect about you in the following ways:

  • To provide, operate, and maintain our website and services
  • To improve, personalise, and expand our website and services
  • To understand and analyse how you use our website and services
  • To develop new products, services, features, and functionality
  • To communicate with you for customer service, updates, and marketing purposes
  • To process transactions and send related information
  • To send you emails and newsletters
  • To find and prevent fraud
04

Information sharing

We may share information we have collected about you in certain situations:

Service providers. We may share your information with third‑party vendors who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Legal requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities, including the Nigeria Revenue Service.

Business transfers. We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

05

Data security

We use administrative, technical, and physical security measures to help protect your personal information, in line with the requirements of the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Regulation (NDPR) 2019. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

06

Your rights

Under Section 34 of the Nigeria Data Protection Act 2023, you have the following rights with respect to your personal data:

Access. You can request copies of the personal data we hold about you, along with information about how we process it.

Rectification. You can request that we correct any information you believe is inaccurate or incomplete.

Erasure. You can request that we erase your personal data, subject to the conditions set out in the NDPA.

Restriction of processing. You can request that we restrict our processing of your personal data.

Objection to processing. You can object to our processing of your personal data, particularly where we rely on legitimate interest.

Data portability. You can request that we transfer the personal data we hold to another organisation in a structured, commonly used, machine‑readable format.

Withdrawal of consent. Where we rely on your consent for processing, you can withdraw that consent at any time.

Complaint to the regulator. You can lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng if you believe we have not handled your personal data in accordance with the law.

To exercise any of these rights, please contact our Data Protection Officer at dpo@fattahlabs.com or our general inbox at hello@fattahlabs.com.

07

Third‑party services

Our website and products may contain links to third‑party websites, and our products integrate with third‑party services (including Paystack, Supabase, the Nigeria Revenue Service Merchant Buyer Solution, and others). We have no control over the content, privacy policies, or practices of any third‑party websites or services. We encourage you to review the privacy policy of every service you use.

08

Children's privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you become aware that your child has provided us with personal data, please contact us and we will take steps to remove that information.

09

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top.

10

Contact us

If you have any questions about this Privacy Policy, please contact us:

Fattahlabs Ltd.
3rd Floor, ASD City Mall, Independence Way
Kaduna, Nigeria
// CAC RC 9223584